- Government or Efficiency NS impersonation
- Someone claims official affiliation that you cannot independently verify. NRCan does not send unsolicited visitors to inspect, sell or rent heating and cooling equipment.
- Guaranteed rebates or approval
- Signing a sales contract does not guarantee that you qualify. Confirm eligibility directly with the program administrator.
- Rebate ads asking for personal information
- Verify who operates a website before sharing income, SIN, banking or credit information through Facebook, Instagram, Google or other ads.
- High-pressure financing
- Do not sign because an offer supposedly expires today. RCMP has investigated HVAC fraud involving financing over $30,000.
- Old or closed rebate programs
- OHPA closed to new Nova Scotia applicants on July 2, 2026. Check current programs directly with Efficiency Nova Scotia before signing.
- Door-to-door sales without identification
- Unsolicited sales deserve extra caution. Heat-pump direct sellers need a Direct Seller Company Permit; ask for identification and check the company independently.
- Large upfront payments
- Be cautious about large payments or financing released to a company before equipment is installed or work begins.
- No written equipment details
- Get exact indoor and outdoor model numbers, scope of work, electrical work, warranty and total price in writing.